FAQ
Frequently asked questions
Products & Storage
All Pepptier products are strictly intended for research use only and are not for human consumption. They are designed to support laboratory and scientific research purposes.
No, our products do not come with bacteriostatic water (Bac Water), and they are not pre-reconstituted. All peptides are supplied in their lyophilized (freeze-dried) form to ensure maximum stability and integrity during storage and shipping. Researchers are responsible for proper reconstitution using appropriate materials and procedures.
Storage recommendations may vary by product, but generally, peptides should be stored according to labeled guidelines to maintain integrity and stability.
Orders & Shipping
Orders placed before 2:00 PM Pacific Time are processed and shipped the same day. Orders placed after this time will ship the next business day.
Yes, we offer free shipping on orders over $150. Shipping costs for smaller orders are calculated at checkout.
Due to the nature of our products, all sales are final. If your order arrives damaged or incorrect, please contact us within 48 hours so we can assist you.
Yes, pre-orders and wholesale options are available. Wholesale orders can be fulfilled if they come from the same batch that has already been tested.
If you need to make changes, contact us as soon as possible. Once an order has been processed or shipped, modifications or cancellations may not be possible.
Payments
At the moment, we accept a variety of payment methods for your convenience, including Zelle, Cash App, PayPal (Friends & Family), Venmo, eCheck, and all major credit card companies. Available payment options will be displayed at checkout.
How can I contact Pepptier?
For any questions or support, please reach out to our customer service team Whatsapp, Telegram and Email. We are here to assist you and ensure a smooth experience.
RESEARCH USE ONLY DISCLAIMER
All products sold by PEPPTIER are intended for laboratory and research purposes only. Not for human consumption. Not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration.