REFUND & RETURN POLICY
At Pepptier, we are committed to delivering high-quality research compounds with strict attention to handling and integrity. Due to the sensitive nature of peptide products, we have established the following Return & Refund Policy:
All Sales Are Final
Because our products are classified as research use only and require controlled handling, we do not accept returns or exchanges once an order has been shipped.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. Include clear photos of the product and packaging so our team can review the issue. If approved, we will offer a replacement or store credit.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. Include clear photos of the product and packaging so our team can review the issue. If approved, we will offer a replacement or store credit.
Order Accuracy
It is the customer’s responsibility to ensure all order details, including product selection and shipping information, are correct at checkout. Pepptier is not responsible for errors made during ordering.
Shipping Issues
Once an order has been shipped, Pepptier is not responsible for delays, lost, or stolen packages. If an issue occurs, please contact the shipping carrier directly, I will follow up also and help to resolve the situation. We recommend using secure delivery options when available.
Research Use Only Disclaimer
All Pepptier products are strictly intended for research use only and are not for human consumption. By placing an order, you acknowledge and agree to these terms.
If you have any questions or concerns, please contact our support team we are here to help ensure your experience with Pepptier meets our standards.
RESEARCH USE ONLY DISCLAIMER
All products sold by PEPPTIER are intended for laboratory and research purposes only. Not for human consumption. Not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration.